Last updated: 19 October 2026
DIGIBROOD (“we”, “our” or “us”) respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit digibrood.in, contact us, request our services, subscribe to our communications or engage with our lead generation and business research services.
This Policy should be read together with any specific privacy notice provided when you submit information or use a particular service. The information we process depends on the service requested and the nature of our engagement with you.
1. Information We Collect
Depending on how you interact with DIGIBROOD, we may collect the following categories of information:
- Contact and enquiry information: Name, email address, phone number, company name, job title and the information you provide through contact forms, quote requests, email or other communications.
- Service and project information: Business requirements, campaign preferences, project details, communication preferences and information necessary to provide our services.
- Marketing preferences: Your subscription status, communication preferences, consent records and requests to stop receiving promotional communications.
- Technical information: Information such as IP address, browser type, device information, pages visited and interactions with our website, where collected through server logs, cookies, analytics or similar technologies.
- Business and prospect information: Depending on a client’s project requirements, relevant business contact details, professional information and other prospect information researched or obtained from client-provided sources, publicly accessible sources or third-party providers.
- Payment and transaction information: Relevant order and transaction details. Payment card or payment credentials may be handled directly by the applicable payment provider rather than stored by us.
Please do not submit sensitive or unnecessary personal information through our forms unless it is specifically required and an appropriate lawful basis exists.
2. How We Collect Information
Information may be collected through:
- Contact forms, quote request forms and other forms on our website.
- Emails, telephone calls, WhatsApp messages and other communications you initiate or have agreed to receive.
- Service orders, subscriptions, client engagements and project documentation.
- Cookies, server logs, analytics tools and other website technologies, where applicable.
- Information provided by our clients for an agreed project.
- Publicly accessible business websites, directories, professional sources and other relevant sources used for specific research or lead generation projects.
- Third-party data providers, where applicable and subject to appropriate source, usage and legal checks.
The availability of information on a public website does not, by itself, mean that it may lawfully be collected, scraped, reused or disclosed for every purpose. We assess applicable legal requirements, source restrictions and platform terms relevant to our activities.
3. How We Use Information
We may use information, as applicable, to:
- Respond to enquiries and provide requested information, quotations or services.
- Deliver website development, software, digital marketing, lead generation, prospect research and other contracted services.
- Research and identify relevant business prospects for a specific client project.
- Manage client relationships, orders, payments, subscriptions and customer support.
- Send service-related communications and updates concerning enquiries, orders or ongoing projects.
- Send promotional communications where the required permission or other applicable legal basis exists.
- Operate, maintain, secure and improve our website, services and systems.
- Detect fraud, prevent misuse, investigate security incidents and comply with applicable legal obligations.
4. Lead Generation and Business Data Services
DIGIBROOD provides customized lead generation, prospect research and business contact data-related services based on client requirements. The information supplied, research methods and deliverables may vary according to the agreed project.
Depending on the engagement, research may use client-provided information, publicly accessible business websites, directories, professional sources and other relevant sources. Certain projects may involve business contacts, professionals or individual contact information relevant to the client’s specified requirements.
We do not represent that every item of publicly available information is unrestricted for collection, scraping, reuse or disclosure. Personal data will be processed or disclosed only where an applicable lawful basis exists and relevant data protection laws, source restrictions and platform terms permit the activity.
Where a project involves providing researched prospect information to a client, the information may be disclosed to that client to the extent permitted by the applicable legal basis, source restrictions and agreed project terms. The scope and categories of information depend on the particular engagement.
Clients are responsible for complying with the laws applicable to their subsequent use of information, including relevant privacy, consent, direct marketing, telecommunications and anti-spam requirements. Our project terms may impose additional restrictions on permitted use, onward disclosure, retention and security.
We do not authorize unlawful data collection, unauthorized access, misuse of personal information or marketing activity that violates applicable law. Where a source, lawful basis or disclosure permission cannot be adequately established, the relevant data should not be collected or supplied.
5. Legal Basis and Consent
The legal basis for processing personal data depends on the circumstances and applicable law. Where consent is required, we aim to obtain it through a clear affirmative action for the specified purpose. Where another lawful basis applies, processing will be subject to the requirements and limitations of that basis.
Submitting an enquiry does not automatically mean that you agree to receive unrelated promotional communications. Where applicable, marketing preferences are collected separately from the information needed to respond to an enquiry.
Where processing relies on consent, you may withdraw that consent through the available withdrawal method or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. It also does not prevent processing that may continue under another applicable lawful basis.
6. Marketing Communications
We may send service-related communications in connection with your enquiries, purchases, subscriptions or ongoing projects. Promotional communications by email, SMS, WhatsApp or telephone will be handled in accordance with applicable consent, preference, telecommunications and marketing requirements.
You can request that we stop sending promotional communications by using an available unsubscribe or opt-out mechanism, replying through an applicable channel or contacting us. We will process such requests in accordance with applicable requirements.
Stopping promotional communications may not stop essential service-related messages, transaction notifications or communications required for an existing service or legal obligation.
7. Cookies, Analytics and Advertising Technologies
Our website may use cookies, pixels, analytics tools, tag management technologies and similar tools to operate the website, understand website usage, measure advertising performance and improve our services.
Depending on our actual configuration, these technologies may include services such as Google Analytics, Google Tag Manager, Google Ads conversion measurement or Meta advertising tools. The services in use may change over time.
Where consent is required for a cookie or tracking technology, we will provide an appropriate consent mechanism and respect the applicable choice. You may also be able to manage cookies through your browser settings. Disabling certain technologies may affect website functionality or measurement.
8. When We Share Information
We may disclose relevant information, subject to applicable law, for the following purposes:
- Service providers: Hosting providers, website tools, CRM systems, email services, communication platforms, analytics providers, payment processors and other vendors that support our operations.
- Clients: Prospect or contact information generated for a specific client project, where the disclosure is permitted and consistent with the relevant engagement.
- Professional advisers: Lawyers, accountants, auditors and other professional advisers where reasonably necessary.
- Legal and security purposes: Authorities, regulators or other parties where disclosure is required or permitted by applicable law or is necessary to address relevant security, fraud or legal issues.
- Business transactions: Relevant parties in connection with a merger, restructuring, acquisition or transfer of business, subject to applicable legal requirements.
We do not claim that personal information is never disclosed to third parties. Disclosures depend on the service, the project, the applicable lawful basis and the restrictions governing the data.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, the relevant service or client engagement, applicable legal obligations, dispute resolution and legitimate security or business requirements, subject to applicable law.
Retention periods may vary depending on the category of information, the nature of the service, contractual requirements and legal obligations. When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to lawful retention requirements.
10. Data Security
We take reasonable measures appropriate to the nature of the information and our activities to protect personal data against unauthorized access, disclosure, alteration, loss or misuse. These measures may include access restrictions, account security, software updates, backups and other technical or organizational safeguards, as appropriate.
No website, system or method of electronic storage or transmission can be guaranteed to be completely secure. We will handle security incidents and any applicable notification obligations in accordance with relevant legal requirements.
11. Data Processed on Behalf of Clients
In some engagements, a client may provide information to DIGIBROOD for processing as part of an agreed service. In those circumstances, the client’s instructions, the relevant contract and applicable law determine the permitted processing activities and responsibilities of each party.
Clients are responsible for ensuring that they have the necessary rights and lawful basis to provide information to us. DIGIBROOD will handle such information according to the applicable engagement terms and legal requirements.
12. Children’s Personal Data
Our services are not intended to encourage the unauthorized collection or use of children’s personal data. Where a project may involve personal data relating to children, additional legal assessment and safeguards may be required before collection, processing or disclosure.
We will not knowingly undertake processing of children’s personal data where the applicable legal requirements and necessary safeguards have not been addressed.
13. International Data Transfers
Depending on the services, service providers and client engagements involved, information may be processed or accessed in countries other than the country in which it was collected.
Any applicable restrictions or requirements concerning international transfers and disclosures will be addressed in accordance with relevant law and the terms governing the engagement.
14. Your Privacy Rights and Requests
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal data, including rights to request information about processing, correction or updating, erasure, withdrawal of consent, grievance redressal or other available remedies.
To make a privacy-related request, please contact us through our Contact Us page. Please identify the nature of your request and provide enough information for us to locate the relevant record and verify your identity where reasonably necessary. Do not send passwords or unnecessary sensitive information.
We will handle requests in accordance with applicable law, including any relevant verification requirements, exceptions, timelines and legal obligations. We may need to retain certain information where required or permitted by law.
15. Third-Party Websites and Services
Our website may link to third-party websites, platforms or services. Their privacy practices are governed by their own policies and terms. We encourage you to review those policies before submitting information to third parties.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, data practices, technology or applicable legal requirements. The revised version will be published on this page with an updated revision date where appropriate.
17. Contact Us
If you have questions about this Privacy Policy, our data practices, a consent withdrawal or a privacy-related request, please contact DIGIBROOD through our Contact Us page.
Website: https://digibrood.in/